Field Systems Engineer (Customer Deployments)
Amara Technology Consultancy is looking for a mid to senior level Field Systems Engineer to deploy, operate, and troubleshoot our software products in large-scale customer environments.
This role is hands-on, customer-facing, and product-centric, working closely with engineering, support, and client technical teams. The role might be a good fit for an ex. system administrator or devops.
You will be responsible for on-site deployments, hardware setup, system configuration, and production troubleshooting across Linux and Windows environments.
This position requires relocation to Abu Dhabi, United Arab Emirates. The company provides relocation support - flight tickets, visa, and medical insurance.
Key Responsibilities
- Troubleshoot deployment, performance, and availability issues in production environments
- Travel to customer sites to install, configure, and support hardware and software
- Deploy, configure, and manage Linux and Windows server-based applications
- Set up and operate backend services and databases
- Configure and maintain web servers
- Write and maintain deployment and automation scripts
- Manage hardware lifecycle, OS upgrades, patches, and system hardening
- Design and maintain High Availability (HA) and Disaster Recovery (DR) solutions
- Perform backups and restore operations when required
- Collect customer feedback and translate it into actionable support tickets
- Produce clear and structured technical documentation
- Design server architectures and perform capacity planning for customer installations
- Participate in the product development lifecycle, providing feedback from real-world deployments
Required Qualifications
- Minimum 4 years of relevant experience in system deployment, operations, or field engineering
- Strong spoken and written English
- Bachelor’s degree (preferred; helpful for work visa processing)
- Excellent analytical and troubleshooting skills
- Ability to adapt quickly to changing priorities and environments
- Solid understanding of computer networking fundamentals
- Strong command of Linux CLI tools and system administration
- Practical experience with Python, PowerShell, or another scripting language
- Experience configuring Linux firewalls
- Familiarity with Microsoft server technologies, including: IIS, DNS/DHCP, Active Directory
- Experience with configuration management tools (Puppet, Chef, Ansible, etc.)
- Experience with Docker and containerized deployments
- Ability to quit vim
- Ability to work independently with minimal supervision
- Comfortable interacting with customers, developers, and management
Salary Bracket
Monthly 15,000-20,000 AED based on the interview results.
Application Process
Interested candidates are requested to submit their resume in PDF format to hiring@amaratech.ae. The subject line should be formatted as “FSE - Candidate_Name_Here”. Note that submissions are reviewed by a human and AI-generated or AI-targeted resumes are NOT welcome. While we endeavor to respond to all applicants, a lack of response within 7 working days should be interpreted as an unsuccessful application.
Interview Process
- Stage 1 : Conversational interview: Overview of the position, your questions, followed by a technical discussion focused on problem-solving skills, talking through scenarios and concepts. Maximum 1 hour.
- Stage 2 : Take-home task: A practical task that should take several hours (not a full day).
- Stage 3 : Interview with teammates.
- Stage 4 : Offer, security clearance and paperwork.